Stitch Therapy - A Fine Yarn Shop

STORE POLICY

Returns made within 3 weeks of purchase date will be for Stitch Therapy credit only. Yarn returned for store credit must be in salable condition and complete. Stitch Therapy store credit is good for 6 months only. All returns must be accompanied by:

Original Stitch Therapy Receipt
Customer's phone number, email address and shipping address

All shipments must be insured for the full value on the package - Stitch Therapy is not responsible for uninsured packages

Needles, books, patterns, kits and sale/clearance yarns are not returnable - no exceptions.

Gift Certificates honored within 6 months

Yarn used in Knitting Circle must be purchased at Stitch Therapy Not all items and yarn colors are guaranteed to be in stock. Please note: Differences in monitors may cause yarn colors to appear slightly different than actual yarn color.

PAYMENT

No personal checks. Website purchase payments are made through Paypal. Sales Tax: We charge a 5% sales tax for orders delivered in the state of Maryland, Washington and Virginia

SHIPPING

Stitch Therapy ships within the contiguous United States only (not Alaska and Hawaii). A $5.00 shipping & handling charge will be applied to all orders. Orders are shipped Monday - Friday via UPS Ground service within 3-5 business days.

Privacy Policy

Stitch Therapy adheres to the highest standards in assuring your privacy. All information is handled with discretion and care. Below are our policies:

If you purchase an item or join our customer list, from time to time you will receive e-mails from us that we feel would be of interest to you.

You can easily "unsubscribe" from our email list by clicking the link on each email. Opt-out requests are handled immediately the request is made. Stitch Therapy will not share your e-mail address with any other company.

The material on this site is copyrighted and may not be copied or re-transmitted without the prior written consent. All images and text on this website are copyright and the property of Stitch Therapy and High-Heeled Knitters, llc